American English File 1 Student eBook
Practical English episode 1
1. VOCABULARY in a hotel
a. Match the words and symbols.

reception /rɪ'sɛpʃn/ the elevator /ɛlə, veɪtər/
a single room /'sɪŋgl rum/
a double room /'dʌbl rum/
the first (second, third, etc.) floor /fərst flɔ r/
b. 1.46 Listen and check.
c. Cover the words and look at the symbols. Say the words.
2. INTRODUCTION

a. 1.47 Watch or listen to Jenny and Rob. Mark the sentences T (true) or F (false).
1. Rob lives and works in London.
2. He's a writer for a magazine.
3. The name of his magazine is London 20seven.
4. Jenny is British.
5. She's an assistant editor.
6. It's her second time in the UK.
b. Watch or listen again. Say why the F sentences are false.
3. CHECKING IN

a. 1.48 Watch or listen to Jenny checking into a hotel. Answer the questions.
1. Complete Jenny's last name: ZI__LI__SK__.
2. What's her room number? _____
b. Watch or listen again. Complete the You hear phrases.
| You hear | You say |
| Good evening, madam. | Hello. I have a reservation. My name's Jennifer Zielinski. |
| Can you 2_____ that, please? | Z-1-E-L-I-N-S-K-I. |
| For five nights? | Yes, that's right. |
| Can I have your passport, ... please? | Just a second... ? Here you are. |
| Thank you. Can you sign here, 2_____?Thank you. Here's your 3_____. room 306, on the third floor. The 4 is over there. |
It's The lift? Oh, the elevator. |
| Yes. Enjoy your stay, Ms. Zielinski. | Thank you. |
American and British English
elevator = American English lift = British English z = /zi/ American English /zɛd/ British English
Greetings
Good morning = > 12.00
Good afternoon = 12:00 > 6:00
Good evening = 6:00 >
Good night = Goodbye (when you go to bed)
madam = a polite way to greet a woman sir= a polite way to greet a man
c. 1.49 Watch or listen and repeat the You say phrases. Copy the rhythm.
d. Practice the conversation with a partner.
e. Work in pairs. Read your role and look at the conversation in 3b. What do you need to change?
A (book open) You are the receptionist.
It's 11.00 a.m.
B's room is 207 on the second floor. Begin Good morning, sir / madam.
B (book closed) You arrive at the hotel. Use your first name and last name.
f. Role-play the conversation. Then change roles.
g. 1.50 Read the information box. Listen and repeat the phrases.
Can you ...? = Please do it.
Can you spell that?
Can you sign here?
Can I have...?
= Please give me (my passport, etc.). Can I have my key, please?
Can I have your passport, please?
h. You are in a hotel. Ask the receptionist to give you...
• your key • your passport
• a map of London • a pen
4. JENNY TALKS TO ROB

a. 1 .51 Watch or listen. Mark the sentences T (true) or F (false).
1 Jenny has a coffee. 2 She is in London on business. 3 The waitress is German. 4 Jenny calls Rob Walker. 5 Jenny is tired. 6 Their meeting is at 10.00.
b. Watch or listen again. Say why the F sentences are false.
c. 1.52 Read the information box. Listen and repeat the phrases and responses.
Would you like...?7 Would you like a coffee? Yes, please.
Would you like another tea? No, thanks.
We use Would you like...? to offer somebody something. We respond Yes, please. or No, thanks.
d. With a partner, practice offering and responding with the drinks below.
• chai latte • coffee • soda • hot chocolate • mineral water • tea
e. Look at the Social English phrases. Who says them: Jenny, Rob, or the waitress?
Social English
1. I'm here on business.
2. I'm from New York. What about you?
3. No problem.
4. This is Rob. Rob Walker.
5. That's perfect.
6. It's time for bed.

f. 1.53 Watch or listen and check. Then watch or listen and repeat the phrases.
g. Complete conversations A-F with Social English phrases 1-6. Practice with a partne
| A | Hi. Is that Jennifer? 4 | Hello, Rob. |
| B | Oh look! It's 11:30! ( ) | Goodnight. |
| C | Hi. Are you here on vacation? | No, ( ) |
| D | ( ) | I'm from London. |
| E | Can I have a coffee, please? | Sure. ( ) |
| F | Here's your coffee. Milk . and sugar are on the table. | Thanks. ( ) |
CAN YOU ... ?
( ) check into a hotel and spell your name
( ) ask somebody to do something I to give you something
( ) offer somebody a drink, and accept or refuse